Common Questions
CALL RATES
Each call an inmate makes to you is $1.50TT and is charged to the Bmobile prisoner’s calling account.
HOW TO PUT MONEY ON PHONE ACCOUNT
- Get the inmate’s phone account number
- Go to the nearest Bmobile store
- In the cashier line, ask to add money to an inmate phone account
- Provide inmate phone account number and amount to load plus fee
- Calling is a privilege and there is not a consistent time so staying by the phone during day hours is the only way to guarantee you will receive the call
- You cannot call a prisoner, they can only call you
SENDING INMATE MAIL
- Provide Inmate Name & Facility Address on envelope
- Example:
John Henry (Prisoner)
Maximum Security Prison – Remand
Waterloo Extension
Golden Grove Road - Letter will be reviewed by staff and forwarded to the prisoner once approved
- Be careful of what you write – don’t include any details you would mind a stranger reading or the police
PRISON RADIO & WHATSAPP MESSAGES
Rise FM is the prison broadcasting station and you can listen as well. There is a number to leave voice notes to get played over the radio. I have not received confirmation on when the messages are played, but will keep you posted!
http://risemaximumradio.caster.fm
WhatsApp Messages: 868-296-7067
