Visitation

COVID Visit Suspension

Virtual Visits in Effect

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Facility Finder Map

Facility Addresses & Phones

GOLDEN GROVE PRISON
Golden Grove Road, Arouca
868-642-4204

MAXIMUM SECURITY PRISON
Waterloo Extension Road
Golden Grove Road, Arouca
868-642-5019

PORT OF SPAIN PRISON
103A Frederick Street, Port of Spain
868-623-5144

EASTERN CORRECTIONAL REHABILITATION CENTRE
Churchill Roosevelt Highway
Santa Rosa, Arima
868-643-2217

REMAND PRISON
Golden Grove Road, Arouca
868-642-0776

TOBAGO CONVICT PRISON
Scarborough, Tobago

CARRERA CONVICT PRISON
Carrera Island Prison
Trinidad & Tobago

WOMEN’S PRISON
Golden Grove Road, Arouca
868-642-5337

YOUTH TRAINING AND REHABILITATION CENTRE
FORMERLY YOUTH TRAINING CENTRE
Golden Grove Road, Arouca
868-642-4169

Common Questions

WHERE’S MY FAMILY, FRIEND AND/OR CLIENT?

DETERMINING THE FACILITY YOUR LOVED ONE IS IN:

First try the local precinct of arrest. If you are family, you may be able to get info on whether s/he is being held there or has moved to Remand. It is important to distinguish which remand the prisoner is in – MSP or Golden Grove. If you are not getting anywhere, try the administrative offices at 868-623-7070.

WHO CAN VISIT?

  • Unless a prisoner requests that you not visit them, any adult can visit REMAND without a pre-approved visitor form on the days and times based on inmate status, how many visits they have already had and if you meet the dress code. To visit anyone other than the remanded (convicted, condemned and prohibited) the inmate must request a visitor form be sent to you via mail and you must have the form before visiting.
  • If the visitor is 16 – 17 you must request a special visit with the Commissioner. Although the policy allows for a visit, it has to be pre-approved.
  • Children are only allowed on designated dates announced by the prison.

FREQUENCY, DAYS & HOURS OF VISITS

FREQUENCY, DAYS & HOURS ARE BASED ON INMATE STATUS AND NOT THE FACILITY

  • The visit with your loved one is 15 minutes (longer for convicted) – and this time flies by its like 5 minutes so check to make sure the bags you brought and bought are all accounted for as quickly as possible.
  • Visitors are taken from the visitor area where you register in small groups to the site where commissary and the actual visit takes place. You will be waiting in the visitor area until your number is called, visit registered and placed on a bus – 1st, 2nd, 3rd, etc.
  • Get to MSP by 5:30am – there is a list and your number depends on the time of arrival. 1st bus leaves a little after 8am and every hour or so there after. The later you go, the less stock in Commissary and the less patience in general everyone has so keep that in mind. TIP: when you arrive early, ask who has the list and add your inmate’s name – mind the number s/he is on the list
  • Get to Golden Grove by 4am to get #20 in line. Keep in mind you go in groups of about 10-12 – which could cover 8 – 10 inmates at a time. Get there by 5:30am and you might get #30 chip. Instead of a bus, you literally walk across the street to start the search and commissary process. TIP: when you arrive, be sure to walk across to the gate and ask for your number. It will come on a small wooden chip.

VISITATION SCHEDULE

  • Expect to arrive hours before visitation starts, and wait for hours to see your loved one once things get rolling. Patience is key!

      • Facility / Type of Inmates / Days of the Week / Frequency & time:

    • MSP Remand / awaiting trial for charges / MONDAY, WEDNESDAY, FRIDAY (NO WEEKENDS, NO HOLIDAYS, NO CARNIVAL MON/TUES) / two visits per week, 15 minutes in duration, between the hours of 8:00 am and 11:00 am.
    • Golden Grove Remand/ awaiting trial for charges / MONDAY – FRIDAY (NO WEEKENDS, NO HOLIDAYS, NO CARNIVAL MON/TUES) / two visits per week, 15 minutes in duration, between the hours of 8:00 am and 11:00 am
    • MSP Convicted / sentenced and serving prison term / TUESDAY & THURSDAY / one visit per month, which varies from 15 minutes to 45 minutes depending on how long they have been incarcerated
    • MSP Condemned  / sentenced to death / two visits per week, 15 minutes 8:00 am and 3:00 pm. (not currently applicable)
    • Golden Grove Youth (YTC) / sentenced and/or remand / those under the age 18 / 7 DAYS WEEK (INCL HOLIDAYS & NO CARNIVAL MON/TUES)  two visits per week, 15 minutes 8:00 am and 4:00 pm.

WHAT CAN I BRING?

Allowable items you may bring and subject to search

  • Clothes, shoes, slippers – see below
  • ANYTHING else must be bought in commissary or get a prescription for it by the inmate and purchase the items on his/her behalf
  • Items ALL inmates can receive each visit without special permission or prescription – all items subject to search by officers and x-ray machine
    • 2 Pairs Slippers
    • 1 Pair of Sneakers
    • 2 Pairs of Shorts
    • 2 Pairs of Track Pants (not allowed at Golden Grove)
    • 3 T-shirts
    • 3 Underwear
    • Towel
    • Blanket (see through)
    • Court Outfit on hanger – Pants & Shirt
    • Clear, plastic grocery bags required to be purchased in visitation area ($1.00TT at the jail)

AGE RESTRICTIONS & ID REQUIREMENTS

  • Age restrictions
    • 18 and up – no restrictions
    • 16 – 17 must get proper approval from Commissioner before visiting
    • Children are only allowed on designated days
  • Proper ID
    • ID must be VALID as in not expired and have your CORRECT name or you will not get in
    • You need a passport (any country) or a TT drivers permit (license) – it mentions National ID (TT) but I am not sure on it actually being accepted

WHAT IS THE DRESS CODE/CAN I WEAR...

COMMISSARY / PRISON STORE

COMMISSARY

  • The only way to purchase food items and other items not listed under “what can I bring” including fruit is via the commissary store. Learn more here.

FORBIDDEN ITEMS

FORBIDDEN ITEMS – YOU RISK ARREST IF YOU BRING ANYTHING INSIDE THAT IS FORBIDDEN, DON’T CARRY ANYTHING FOR ANYONE!

  • You can bring your phone on the compound and leave it with the officers before you go inside to your visit but items under “Can’t bring inside” below, cannot be in your possession once you leave the visitation area and embark on the visit.
  • Can’t bring inside (as in you risk charge and arrest for having them on your possession)
    • Nothing sharp – no razors, knives, cutlass, tweezers, sharp metal objects, objects that set off body scan
    • No digital anything – phones, smart watches, cameras, tablets, etc.
    • No cords of any kind – USB, speaker, wires, etc.
    • No phone chips, USB cards, SIM cards, etc.
    • No narcotics or illegal drugs
    • Prescription drugs are only allowed with the prescription
    • No cigarettes, hemps, etc.
    • No lighters or matches
    • Bring only the items allowed for the inmate

REMEMBER TO RESPECT THE PRISON MOTTO

PROTECT
CORRECT
RELATE
REINTEGRATE
RESTORE

Protect law abiding citizens from dangerous criminals, officers from offenders, offenders from offenders and themselves

Facilitating opportunity for rehabilitation of offenders

Improving relations with stakeholders through communication & information


Reuniting inmates and their families into the community

Helping to heal through mediation and reparation.

Commissary

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Common Questions

WHAT IS COMMISSARY?

Commissary is the prison store for prisoners, or as the officials call them, clients. The clients however do not have access to the store. There is no account and money is not allowed for inmates so there are no means for them to purchase except through visitors. It is important to understand this if you are overseas and your loved one goes to prison in Trinidad/Tobago. You will not be able to add money to an inmate account for them to purchase their own items as it works in some countries. Someone has to physically go down and make the purchases on his or her behalf.

HOW COMMISSARY WORKS

  • The opportunity to order from the commissary store happens before the inmate visit so you have to know what they want or give a best guess. Sometimes the inmates will come out before your turn at commissary – if you pick up the phone before you order, you may cancel your opportunity to order and be forced to take the visit, so be careful.
  • At MSP/MSP Remand you are called by inmate name in order of arrival (similar to the order of which bus you ride), or in Remand Yard/YTC/Womens everyone is seated in a line to order, based on your chip number.
  • There is a counter behind bars where you can observe many of the goods the “store” carries, however there are many items you either need to already be aware of or happen to ask and get a “yes.” Check out the Commissary forum to get a current idea on what is available.
  • The price for items is very different from the outside. The water for instance is $5 in the store and $9 in commissary. Be prepared to pay almost double for some things. In the forum, we have a commissary forum with receipts so we can know when anything changes, along with new items or discontinued items.
  • You will order and pay, they will bag and deliver. The inmate will receive the bag during your visit to ensure he has received all on your receipt. Check your receipt at the counter – make sure it is right! You can not go back  after your visit or for a second time!

ITEMS FOR SALE

(THESE ARE THE USUAL STAPLES AND SUBJECT TO CHANGE – SEE OUR FORUMS TO GET THE MOST UP TO DATE ITEMS LIST)

  • Milk (Supligen, Moo, Full Cream Powder)
  • Toilet paper
  • Toothbrushes
  • Juice (Orchard Punch, Caribbean Cool, sodas)
  • Cookies
  • Nuts
  • Cheese
  • Crackers (Dixie plain, peanut butter, cheese, guava)
  • Bread (Wheat, Whole Wheat, Raisin)
  • Peanut butter (small & big)
  • Jelly
  • Washing powder
  • Soap
  • Blue soap
  • Mints
  • Sunshine Cereal
  • Oats
  • Condensed milk (get this for sugar substitute – no sugar available)
  • Instant coffees, hot chocolate, milo – no tea
  • Dates (new at the time)
  • Trail Mix
  • Water One
  • Fruit – banana, pineapple, apples, mangos (depends on season)
  • Check out our forums for the most accurate available lists….

PRICES

  • Prices can be 20% – 50% higher on average – maybe more and maybe less
  • Check out our forums for the most accurate available lists…

SEASONAL ITEMS

Sometimes there are temporary items based on holidays. Check the forums for announcements.

FRUIT ITEMS

  • Fruit is no longer allowed to be brought to be prison for inmates. You may purchase fruit at commissary and the pricing varies.
  • Check out the commissary forum to know what fruit is currently available

Social & Dress Code

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SOCIAL CODE

  • Be respectful and self-disciplined. You are encouraged to be cooperative and patient because visiting your loved one is a privilege. Also remember, you will leave and go about your life, but your visit means everything to the person inside. Focus on the goal and try to adopt a kind and appreciative attitude.
  • The prison staff are incredibly helpful and sympathetic to visitor but understand they have a job to do as well but how you treat them goes a long way in how gracious they will be in accommodating requests.
  • Follow the dress code per your gender without exception. This is prison and they are not accommodating with the rules. You must follow them or leave.
  • You will go through searches, dog sniffs, metal detectors, wand detectors and they even mention a strip search if any of those searches go wrong. So again, your social skills are everything in maintaining a good outlook because it will be hours before you see your loved one and you need to reserve your very best attitude for when you see them.
  • You will probably be visiting more than once, so be friendly and ask questions of the visitors who arrived first. Many of the staff and visitors you will be seeing again and perhaps needing info or help or better yet, a favor. They are usually part of a regular crew of men and women who have been trekking to or working at the prison for some time. Usually the staff is fairly helpful but keep in mind not everyone has the same level of knowledge. If you are not satisfied with an answer from one guard, thank them for the info and keep an eye out for an officer who might be more informed on that particular subject.
  • Do not bring anything that is forbidden. It is best to only bring keys, money you intend to spend and whatever you have to be given to the prisoner.

DRESS CODE: WOMEN

SAFEST IS TO DRESS FOR A JOB INTERVIEW WHERE YOUR ATTIRE MEANS EVERYTHING BECAUSE WASTING HOURS AND BEING TURNED AWAY IS HORRIBLE.

  • No short dresses or skirts – dresses & skirts must fall below the knee (the longer the better)
  • No short pants, cycle shorts, ANY SHORTS – no pants above your ankles to be safe!
  • No track pants, nylon pants, joggers – make sure it has button and zipper to be safe!
  • No three-quarter pants or any pants above your ankle
  • No pajama bottoms
  • No/flip-flops/slippers/slides (sandals are ok – must have a back strap) – wear shoes/sneakers to be safe!
  • No vests
  • Nothing transparent, torn or distressed – NO TORN/RIPPED/HOLES IN JEANS/PANTS
  • Nothing tight or revealing
  • No revealing tops
  • No obscene language on clothing
  • Nothing sleeveless – bring a jacket to be safe if you wear short sleeves
  • No caps or sunglasses
  • Any head coverings must be temporarily removed to show your face to whatever guard asks, usually to verify your ID – you must show ID in several different parts of the visit so be prepared to show your face to multiple people, perhaps even men

The full rules as laid out by the prison system can be found here.

DRESS CODE: MEN

SAFEST IS TO DRESS FOR A SPECIAL OCCASION WHERE YOUR ATTIRE MEANS EVERYTHING BECAUSE WASTING HOURS AND BEING TURNED AWAY IS HORRIBLE.

  • No short pants, cycle shorts, ANY SHORTS – no pants above your ankles to be safe!
  • No track pants, nylon pants, joggers – make sure it has button and zipper to be safe!
  • No pajama bottoms
  • No sandals/flip-flops/slippers/slides or open shoes – wear sneakers/closed shoes to be safe!
  • No vests
  • No obscene language on clothing
  • Nothing transparent, torn or distressed – NO TORN/RIPPED/HOLES IN JEANS/PANTS
  • Nothing sleeveless
  • No caps or sunglasses